REFUND POLICY

Welcome to IPTVSmarters4US!

At IPTVSmarters4US, we strive to provide our customers with high-quality service and products. If you are not entirely satisfied with your purchase, we’re here to help. This Refund Policy explains the circumstances under which refunds may be issued for our services.

1. Subscription Fees: Subscription fees for access to our services are generally non-refundable. However, refunds may be considered under the following circumstances:

• Technical Issues: If you experience technical difficulties that prevent you from accessing our service for an extended period, you may be eligible for a refund. You must report the issue to our support team, who will attempt to resolve the problem. If the issue cannot be resolved within a reasonable timeframe, a refund may be issued.
• Service Disruption: In the event of a significant service disruption or outage that affects a substantial number of our customers, refunds may be issued on a case-by-case basis.
• Unauthorized Charges: If you believe that your account has been charged incorrectly or without your authorization, please contact our support team to request a refund.

2. Hardware and Equipment: Refunds for hardware or equipment purchases (such as set-top boxes or streaming devices) are subject to the return policy of the manufacturer or retailer from which the product was purchased. Please refer to the manufacturer’s or retailer’s return policy for information on eligibility and procedures for returning products.

3. Refund Requests: To request a refund, please contact our customer support team with details of your purchase and the reason for your refund request. Refund requests will be reviewed on a case-by-case basis, and eligibility for a refund will be determined in accordance with this Refund Policy.

4. Processing of Refunds: If your refund request is approved, refunds will be issued using the same payment method used for the original purchase. Refunds may take up to 5 business days to process, depending on your payment provider.

5. Changes to this Refund Policy: We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting. Your continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.

6. Contact Us: If you have any questions or concerns about this Refund Policy, please contact us at [contact@IPTVSmarters4US.com].

By using our services, you agree to abide by the terms of this Refund Policy. If you do not agree with any part of this policy, you may not use our services.